Make Electronic Payments
Paying your invoices should be quick and hassle-free. The customer portal makes it easy to submit payments securely.
No more mailing checks or chasing down payment details. Simply log into the payment portal to review your invoices and pay with confidence. You can also add notes to invoices and share them with your Accounts Receivable Coordinator for better tracking.
This system saves you time and organizes your payments.Access My Documents
Keeping track of your invoices and payments shouldn’t be a hassle.
With the customer portal, everything is in one place. Payments are easy with secure options like ACH or credit card.
Add team members and manage permissions with ease. No more digging through emails or waiting for paperwork—just simple, fast, and secure account management. 3% surcharge will be assessed on credit card payments. Rate of surcharge may vary based on state and card requirements. Oklahoma surcharge is 2%.
Get the Most Out Of Your Portal
We’ve designed the customer portal to be easy to use, but we know questions can come up.
Whether you need help accessing documents, making payments, or managing your account, we’ve got you covered. If you ever need extra support, our team is always here to help.
Frequently Asked Questions
How do I get access to the online billing portal?
· Customers who already pay by credit cards or e-check will be pre-enrolled to have access to our new payment portal. A pre-enrollment notice will be sent to customers affected with instructions on how to login.
· Customers not pre-enrolled must send a request to our Credit Team @ [email protected] to be enrolled prior to making their first payment on our new portal.
What kind of information will be available on the online billing portal?
· Customers will have access to open balance invoices, paid invoices and payment history for any payments made through the portal. Historical payment data prior to portal implementation will not be available.
· Invoice copies and statement copies are not supported currently. Customers will continue to receive invoices and statements outside of the portal.
What forms of payment are accepted?
· You can pay via credit card, debit card, checking and savings accounts.
Can I store multiple payment methods?
· Yes, you can store multiple credit or debit cards, and multiple bank accounts.
Will I get a confirmation once payment is made?
· Yes. Enter your email address when prompted to receive your confirmation via email or your can print it.
Can I add multiple users to our account?
· The administrator for the portal can add additional users.
We have multiple Hartung accounts. Can they be linked together for a consolidated view of all our balances?
· Yes, account linking is possible which will allow a single payment to be applied to multiple accounts. Please contact [email protected] for assistance..
Do we have to pay online?
· Online payment is not mandatory, but we encourage you to pay invoices online. Mailing payments to our remittance address will still be an option.
Can I avoid paying the credit card surcharge?
· Yes, you can pay using a debit card, ach or wire or send a check by mail to avoid the
How secure is your payment portal?
· All transactions are protected with the highest level of encryption and PCI compliant, following all rules and regulations to protect our customers.
